How Swisbot handles information.
Swisbot is the WhatsApp chatbot automation brand operated by SwiftBot Solutions in Zimbabwe. This Privacy Policy explains how we may collect and use information when providing chatbot automation, customer support, booking, FAQ, and lead capture services.
Information we may collect
We may collect business contact details, customer names, WhatsApp or phone numbers, email addresses, enquiry details, booking details, support requests, chatbot messages, and other information submitted through our website, WhatsApp conversations, or client chatbot workflows.
How information may be used
Information may be used to respond to enquiries, provide WhatsApp chatbot automation services, configure customer support bots, manage bookings, capture leads, answer FAQs, improve chatbot workflows, provide support, and communicate with clients about their services.
Customer messages and contact details
Customer messages and contact details may be processed to operate chatbot conversations and deliver requested business services. We only use this information for legitimate business communication, service delivery, support, and workflow automation requested by our clients.
Data sharing
We do not sell personal data. Information may be processed through service providers needed to operate the website, WhatsApp messaging, hosting, automation tools, analytics, or client support systems.
Data questions
For privacy or data-related questions, contact SwiftBot Solutions at info@swiftbotsolutions.online or WhatsApp +263 774 233 510.